Shipping and Postage:
We are still shipping! We are using enhanced safety procedures and post out website, Ebay and Amazon shipments every working day at around 10.30 am. Lubricants go 1st class or international Standard Royal Mail. Robots, parts and tooling ship with UPS.
Understandably there are some delays within the Royal Mail system - we are frequently seeing delays of at least a few working days to UK shipments and 5-10 working days on international post. We have also noticed issues with tracking information.
Examples in the last few weeks of June to give you an idea:
France 5 days
Sweden 9 working days
Denmark 5 working Days
Finland 6 working days
Israel 8 days
Chile around 3 weeks
Our Fulfilled by Amazon deliveries across Europe are now shipping more or less as usual with occasional issues in rural France and Spain
Thank you for your patience!
Because we are a small company implementing safe working practices has been straightforward and we are business as usual. We are remote working for robot consultancy and focusing on our lubricant business. Our suppliers are mostly running well with the exception of a few packaging suppliers.