Update 18 Feb 2021
We are still shipping within the UK and to Europe and the rest of the world. We have good stock levels in the UK - both with Amazon and at our base. While The Royal Mail is congested and there are some delays we are still posting out every day and the majority of deliveries are still being made on time.
With regards to sales to Europe, our best guidance is that, VAT may be payable by buyers on shipments with a total value of over €22 Euro. There are some delays in the system at the moment. Most notably in shipments to Italy are taking longer than normal. Hopefully this will be resolved soon.
Royal Mail International Standard is our usual international shipping method for lubricants, as it is inexpensive and usually quite quick and reliable. Normal delivery to Europe is 3-5 days. However it should be noted that it is not a live tracked service and so only tells us when delivery is completed.
From now on all international shipments including Europe come with a CN22 and we input customs information electronically. We will bring in prepayment options for VAT (in the same way that Ebay have for Australian sales) as soon they become available.
For the moment we have paused sales on European Amazon marketplaces, while we apply for VAT in Germany, Italy and France. We are looking to restart on these platforms once registered.
While we can assume there will be significant disruption hopefully shipments will still make it through in a timely manner.
Thank you for your patience and stay safe!